One of the fundamental challenges faced by today’s organizations is capacity management. The capacity of the organization is the sum of the capacities of all machines and devices, i.e. the capacities of all organizational employees. The capacity of organizational employees is determined by their efficiency. If employees maintain low efficiency, which is determined by the total duration of activities that add value and the total duration of the process, this is also reflected in the capacity of the organization. The organization, given the demand for its products and services, needs to manage and prepare capacities. For capacity planning and management, it is necessary to measure the current capacity and allocate resources based on it, i.e. to develop an organizational plan. Furthermore, given the changes in demand and changes in the market, one of the requirements placed on the organization is to increase flexibility towards demand. To increase flexibility, as well as to increase capacity, an organization can use a variety of tools and methods developed within the Lean philosophy. The fundamental goal of the application of such tools is to equalize the capacities of all components within the process as well as to increase the utilization of current capacities
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