The quality of service in the traffic and transport system of the Armed Forces of Bosnia and Herzegovina" researched the parameters of the quality of the logistics service and its importance for logistical support in the Armed Forces. What makes this paper special is the fact that new terms have been introduced and new phenomena such as "passage transport" have been observed. In addition to the hitherto known phenomena and topics in science that figure in logistics, which are the basic direction of supply (transport, logistics) and the return direction of supply (transport, logistics), a new term incidental logistics (supply, transport) was introduced. At the same time, it was established that there is a possibility of reverse logistics in the traffic and transport system, which is in the same direction as the basic direction of supply. This phenomenon is possible in the system of the Armed Forces due to the arrangement of recipients of support and sources of supply. This paper presents the most important observation about the quality of logistics and transport services in the defense system of Bosnia and Herzegovina.
Authors retain copyright. This work is licensed under a Creative Commons Attribution 4.0 International License.
The statements, opinions and data contained in the journal are solely those of the individual authors and contributors and not of the publisher and the editor(s). We stay neutral with regard to jurisdictional claims in published maps and institutional affiliations.